Privacy Policy

Effective Date:  1 June 2025
Company Name: Digital Media Forum (DMF)
Contact Email: info@grafium.com

Grafium, MENA Digital Awards and Digital Media Forum (“we”, “our”, “us”) are committed to protecting the privacy of users accessing our digital platforms, including our mobile application (“App”) and websites. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and other regional standards.

1. Information We Collect

  • Personal Information: Name, email, phone number, company, job title, and any details provided during registration or event participation.
  • Usage data: IP address, device ID, OS type, language settings, access times, pages viewed.
  • Location Data: General location data based on IP or mobile permissions.
  • Media & Interactions: Photos, videos, or content you submit, and your interaction with sponsors or partners via the App.

2. How We Use Your Information

  • To manage user accounts and provide access to event features
  • To personalize content, recommend sessions, and enhance app experience
  • To send updates, marketing messages, or event-related notifications (with opt-out options)
  • To analyze usage patterns and improve our services
  • To comply with legal obligations or respond to law enforcement requests

3. Data Sharing and Disclosure

We may share your information with:

  • Sponsors & Partners: Only with explicit consent for networking or lead generation purposes.
  • Service Providers: Who assist with app development, analytics, hosting, or marketing.
  • Legal Authorities: If required to comply with applicable laws or defend legal claims.

4. Data Storage and Security

Your data is stored on secure servers in compliance with local and international standards. We use industry-standard encryption, access controls, and internal protocols to prevent unauthorized access.

5. Your Rights

You have the right to:

Access or correct your data
Withdraw consent at any time
Request data deletion (subject to legal limitations)
For inquiries, please contact: info@grafium.com

Privacy Policy